digitalSTROM Support

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  • Can I control digitalSTROM by voice commands?

    Yes, your digitalSTROM system can be easily controlled via voice commands. You can control your system either via Amazon's Alexa or Google Home.

  • How can the server be updated via USB?

    If the digitalSTROM server is not connected to the Internet, the available system updates can also be made available using a USB stick (offline). Download the digitalSTROM software updates: Open th...

  • What do I do if the data is not loaded?

    If the rooms are not displayed after a successful login, this might have two causes: an older software version is installed on the digitalSTROM Server. The app requires at least dSS version 1.16.0...

  • What do I do if the data is not loaded?

    If the rooms are not displayed after a successful login, this might have two causes: an older software version is installed on the digitalSTROM Server. The app requires at least dSS version 1.16.0...

  • What is Thanos?

    General information Based on the digitalSTROM architecture, up to 8 different function groups can be mapped via the Thanos room control unit. The Thanos supports all function groups of the digital...

  • How can I measure the room temperature?

    You can use the dS-iSens 200 to measure the room temperature. The sensor is used to record the current room temperature and humidity and automatically makes the measured values available to the dig...

  • Which smoke detectors can I use with digitalSTROM?

    Integration of Hekatron smoke alarms with Genius Port: Hekatron offers the Genius Port for its wirelessly networked smoke alarms, via which the alarm messages are also available online and on the s...

  • What is the dSS22?

    General information The dSS22 is used in MFHs that have a separate building network. The dSS22 has two network interfaces: ETH1 for the private network ETH2 for the building network. The server is...

  • What does the colour of the LED of the dSS mean?

    The colour of the LED status display indicates the operating status of the digitalSTROM server.dSS11-1GB.Please note that the LED display of the dSS11-E digitalSTROM server only shows theoperating ...

  • Installation and assembly of the 7'' touch panel SVEN

    This example explains the installation and flush mounting of the 7'' SVEN touch panel. SVEN is a touch-sensitive screen that displays the digitalSTROM installation on a single user interface. Thank...