digitalSTROM Support
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Which iOS versions and devices are supported?
The app runs on iPhones, iPads and iPods with iOS version 11.0 or later.
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Why is the status of scenarios for Audio and Video not displayed?
The status of the audio and video scenarios is currently not being determined by the system and therefore not yet displayed in the app. This function will be available with one of the next updates ...
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Is it also possible to use 3-phase (400V) external conductors?
In principle, one digitalSTROM meter can be connected to each phase. Three dSMs are required to perform energy measurement in a 3-phase circuit. It is also possible to switch a 3-phase load via an ...
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What needs to be done to use the new app?
In order to use the 'dS Smart Home' App, the digitalSTROM-Server must be updated to the latest version 1.16.2.1. In addition, the dSS must be connected to your personal my.digitalSTROM account by u...
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What do I do if the data is not loaded?
If the rooms are not displayed after a successful login, this might have two causes: an older software version is installed on the digitalSTROM Server. The app requires at least dSS version 1.16.0...
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Why does a certificate warning appear when I open the configurator?
This warning appears because the encryption certificate of the locally installed digitalSTROM server is generated by the server itself and is not issued by an official certification authority. A ce...
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Integration of motion detectors
This manual describes the connection of motion detectors to the digitalSTROM system. For this purpose the digitalSTROM terminal block SW-AKM200 is used. digitalSTROM also offers motion detectors, w...
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What is the difference between rooms, groups and areas?
The devices belong to the lowest level in a digitalSTROM system. Devices are always located in a room, but can also be assigned to an area that is located in a room. Groups can contain different de...
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How can I disable the function login of new devices?
Terminal blocks automatically register in the circuit where they are connected. If you want to disable this function, for example to avoid that terminal blocks from an outdoor installation can be a...
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What does the (*) symbol behind a room name mean?
If an asterisk (*) is displayed next to the room name in the digitalSTROM Configurator under "Rooms", this means that there is a terminal block without a name in this room. To remove the asterisk a...