For security reasons, the cloud remote connection (remote access) is disabled by default starting with version 1.19.13. However, you can enable the connection either permanently or for 24 hours.
Enable Remote Access:
- Launch the Digital Strom Configurator.
- Open the “mein.digitalstrom” app under the “Apps” tab.
- Enable Remote Access
- Specify the remote access activation time
Important:
Please note that you will no longer be able to access the Digital Strom system remotely if remote access is disabled. However, we recommend enabling it only for emergencies, such as when you need assistance from Digital Strom Support. The smartphone connection (Smart Home app) remains active at all times. This connection is independent of the remote link.