digitalSTROM Support
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I entered a static IP at the dSS, but I forgot it. How can I perform a reset?
What happens when resetting the server? The process described here resets the network settings to DHCP, the server will then request a new IP address from the DHCP server / router. The local passwo...
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I have entered an incorrect e-mail address for registration - how can I change it
Please contact the digitalSTROM Support.
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How do I proceed in case of problems with digitalSTROM components?
The following points will help you pinpoint the cause of a problem: Check the illuminants. Check whether the digitalSTROM devices have voltage. Check whether the installations of the digitalSTROM ...
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Why does the Scene Responder have a quite long response time?
If you have defined actions in the Scene Responder to be performed after clicks, these are carried out with a delay of approx. 2 seconds. This is intended and the reason is: If you want to trigger ...
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What are Server Apps?
digitalSTROM offers various apps and services. These are installed directly on your dSS. Thus, the functionality of your digitalSTROM system is extended with new applications. Many server apps are ...
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What are the functions of each digitalSTROM terminal block?
Overview on the functions of each digitalSTROM terminal block:
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What happens in the event of a blackout?
After a power failure, the terminals immediately return to the state (e.g. the dimming level) in which they were before the failure happened. It then takes about 15 seconds for all networked device...
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Why are digitalSTROM groups necessary?
digitalSTROM works with scenes. The lowest level are devices controlled locally via the device push-button. The most important level in digitalSTROM is the room. All devices in the room are control...
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How can I calibrate grey terminal blocks?
Open the digitalSTROM configurator and proceed as follows: Hardware Tab -> Right click on the device -> Edit device properties shadow.
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How can I find out where which terminal block is installed?
There are two functions in the configurator for this purpose: Terminal block inputs Hardware tab > Right mouse click on a dSM > Identify device If you activate an input, it will be displayed and y...