digitalSTROM Support
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How do I get software updates for the dSS or digitalSTROM configurator?
In the digitalSTROM configurator you can easily install the latest version via the internet: System > System Update > Check for Updates. Another option would be to download an update file and perf...
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Where can I find the digitalSTROM configurator?
The digitalSTROM configurator runs on the digitalSTROM-Server (dSS). To be able to access the system by computer, a digitalSTROM server must be installed in your home. The software installed on th...
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How do I find the dSS?
Your dSS is displayed in your Explorer under "Network", alternatively you can access it via the browser. To do this, open the digitalSTROM configurator in the internet browser via: dSS11-1GB, dSS20...
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How much power is required to protect a dSF filter?
The filter is to be connected to L and N and must be protected with a maximum of 16 A fuses. The load current does not flow through the filter. For further information please refer to the Product...
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How can I install dSF filters in conjunction with ELCB (earth leakage circuit breakers)?
If you have several ELCB (earth leakage circuit breakers), you can connect the dSF filters behind one of these. The filter effect also has a 'backwards' impact through the earth leakage cicruit bre...
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Where are the dSF filters to be installed?
The cable length between filter and dSM should be max. 2 m. Therefore, filters are required in every distribution where dSMs are installed. Further information on the dSF can be found on the produc...
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Can I connect several lights to one digitalSTROM terminal block?
Yes, several lights can be connected to a digitalSTROM terminal block. However, the total switching load of all luminaires should not exceed the maximum switching load of the respective terminal bl...
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Can I insert digitalSTROM terminal blocks into a cast resin sleeve?
We have tested the product Aquasit by OBO and there is nothing to object.
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Can I use the terminal blocks outdoors even at very high or very low temperatures?
All digitalSTROM terminals are approved for outdoor installation and can be used in a temperature range from -20 degrees Celsius up to +40 degrees Celsius.
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How many filters dSF need to be installed?
For each outer conductor (phase) where at least one dSM is installed, a digitalSTROM filter dSF must be installed, too. This means, per sub-distribution at least one dSF is required, but not more t...