digitalSTROM Support
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Does digitalSTROM work in every electrical installation?
Yes, if the mains voltage is 220/230 V and 50 Hz. The prerequisites are: Enough space in the circuit distributor for dSM and dSF. Whereever digitalSTROM terminal blocks are to be installed, phase...
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Is there a programming button that needs to be pressed to recognize the device (terminal block)?
The terminal blocks become part of the digitalSTROM system fully automatically and with a unique ID (identification number). It is not necessary to press any programming button or key. For further ...
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Do I need phase coupling devices?
Phase coupling devices are not required for digitalSTROM installations. Just a digitalSTROM filter is necessary for each phase.
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Is digitalSTROM more suitable for residential homes or for functional buildings?
Since digitalSTROM adapts to your individual needs, it allows for different building types to be realized. digitalSTROM is ideal for apartments and houses, but it is also suitable for smaller funct...
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Is digitalSTROM suitable for existing buildings?
Yes, digitalSTROM is ideal for the installation in existing buildings. The existing electrical installation can be used, as digitalSTROM does not require separate control lines, but communicates vi...
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Is digitalSTROM suitable for new buildings?
Yes, the digitalSTROM-System can be installed very well in new buildings. Compared to other automation systems, no additional control cables and elements need to be installed because digitalSTROM c...
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How can I find an electrician in my area who installs digitalSTROM?
For electrician experts in your area please refer to our specialist partners website. These companies have profound digitalSTROM expertise thanks to having attended training courses and they will b...
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How durable is digitalSTROM and is it future-proof?
We already offer our customers an outstanding product quality and high reliability in digitalSTROM smart homes. digitalSTROM is already one of the market leaders in Germany and Switzerland and has ...
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What needs to be considered in case I want to change anything later or place the devices in my apartment differently?
Since digitalSTROM equips all electrical devices with their own intelligence, it does not matter where they are plugged in. Thus you are absolutely free to design your smart home and, for example,...
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Can I also configure a digitalSTROM installation myself or do I always need a specialist for this?
For the initial commissioning of a digitalSTROM system, we recommend a professional electrician, as some components must be installed in the electronic cabinet. For trained specialists please refer...