digitalSTROM Support
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Which solution does dS offer for older people?
digitalSTROM can increase safety for elderly and handicapped people by preventing electrical appliances from remaining switched on when leaving the home. In the event of an accident, people can be ...
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Does a coupling to VDS-approved alarm systems also work?
Yes, this works via the digitalSTROM terminal block SW-AKM or alternatively via SW-UMR200.
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How about burglary protection?
Yes. Motion detectors can be integrated via the digitalSTROM terminal block SW-AKM. Motion detectors, which are already equipped with a terminal block, can be found in our shop. In addition, it is ...
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What type of heating is the heating solution suitable for?
digitalSTROM is suitable for heating, cooling and ventilation applications. The digitalSTROM system is designed for the operation of floor and radiator heating. Technically this means that our blue...
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Is the dS485 bus a SELV or PELV circuit?
The dS485 Bus is a SELV circuit, with an isolation voltage of 4kV.
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Which baud rate is required for communication over the power grid?
The digitalSTROM protocol has been designed from the beginning to work efficiently even with a small baud rate. The communication of events and mood scenes actually needs very small baud rates. In ...
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What is the maximum cable length?
The maximum cable length within the distribution is 50 meters. It was tested with a typical load capacity of 4uF.
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Does the power consumption message work at device level?
The adapter plug and the SW-KL200 terminal block support this function.
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Grey terminal blocks do not behave as expected, what can I do?
In most cases, the terminal blocks are not calibrated properly. This means that they do not know the direction of rotation and travel time. Please check the calibration. For instructions on how to ...
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What happens if a digitalSTROM component fails?
A digitalSTROM system has a decentralized topology and thus does not have a "single-point-of-failure". If digitalSTROM does not run in a single circuit, all other circuits will work as normal. A de...