digitalSTROM Support
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Is a digitalSTROM server (dSS) required for commissioning?
Yes, in order to access your digitalSTROM system via the digitalSTROM configurator, a server (dSS) is required.
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How much does the digitalSTROM configurator software cost?
The digitalSTROM configurator software is already installed on the server (dSS). The software does not have to be purchased separately. Software updates can be installed free of charge from the Int...
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Do you offer special conditions for equipping a showroom with digitalSTROM components?
Yes, please get into contact with the responsible digitalSTROM sales manager in your area.
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Is there a software for commissioning a digitalSTROM system?
Yes. The digitalSTROM configurator runs on the server (dSS) and can be operated via web browser from any computer. For further information please refer to the User manual.
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Where can I find information about installing digitalSTROM?
Information about how to install digitalSTROM can be found in the installation manual.
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How can I use SONOS via digitalSTROM?
Sonos speakers can be controlled via the SONOS app on the digitalSTROM server (dSS). This app can be set up via the digitalSTROM configurator.
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What is the difference between a dSM11 and a dSM12?
The dSM12 is the successor product of the dSM11. It should always be installed in new installations. In addition to the dSM11 features, the dSM12 also covers the functions for heating control. Each...
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Why are there only digitalSTROM meters dSM up to 16A?
In apartments, circuits are usually fused with max. 16A. The digitalSTROM system uses each circuit as the smallest unit. The reasons are: Each circuit is an independent communication system. This ...
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Why is a digitalSTROM meter (dSM) required?
The digitalSTROM meters (dSM) form the backbone of a digitalSTROM installation. Thanks to a dSM a 230 V power circuit becomes digitalSTROM ready and can receive messages from the digitalSTROM push...
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What is the difference between a dSF11, dSF12 and dSF20?
The filter has been constantly optimized (better filter performance, function display etc.). The dSF20 should be used for new installations.