digitalSTROM Support
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Why do I have to keep the distance between the dSM devices?
The distances between the digitalSTROM meters ensure adequate thermal convection under high load and increased ambient temperature. When mounted vertically, a distance of 0.5 width unit must be lef...
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Can I use FI/LS leakage protectors in combinatin with a circuit-breaker in digitalSTROM installations?
Yes. All digitalSTROM devices behave in the same way as any other load within the electrical circuit.
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What if I do not have deep switch boxes?
digitalSTROM Components are small and terminal blocks usually fit into small switch boxes. Alternatively, the terminal blocks can also be mounted in junction boxes. If you still have concerns, plea...
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How can I save space in my electrical distribution to install digitalSTROM?
It is possible to insert two fuses in one division unit.
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Why do I need more than one digitalSTROM meter?
digitalSTROM meters are required to make an electrical circuit 'digitalSTROM-capable'. For each electrical circuit with max. 16 A, on which digitalSTROM terminal blocks are to be used, one digitalS...
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What exactly needs to be installed in electrical distributions?
Three basic components are necessary for a digitalSTROM installation. For each phase conductor (phase) a digitalSTROM-Filter (dSF) is required, which secures the system internally to the outside. I...
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What kind of support can digitalSTROM consumers expect?
digitalSTROM consumers are requested to contact their electrician for support. In some cases it may be possible that he can help you via remote access.
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Where do digitalSTROM training courses take place?
A list of training partners, as well as additional information, is published on our partner page.
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What is the price for a digitalSTROM training course or certification?
A training costs about 250 Euro per person. There are basic and advanced courses as well as training for very experienced electricians. For a list of all training partners kindly refer to our exper...
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Where can I attend training courses as an electrician and when do they take place?
For a list of training partners please refer to our expert partner page. Please get into contact with the training partner of your choice or call our hotline for further information.