digitalSTROM Support
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How do I access my server via the Internet?
The dSS uses a standard web server. No further programs are needed on the dSS to access it or make it available on the Internet via a router. You have to start the APP "mein.digitalSTROM" on the di...
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Can my neighbour listen to my activities or switch on my lights?
No, the downstream channel communication only takes place between the devices and the dSM, that means within the same circuit. Data transmission between dSMs and dSS runs over twisted pair in the c...
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Why does a certificate error / insecure connection occur when accessing the configurator?
A security warning appears when the configurator is called:«There is a problem with the security certificate of the website. The security certificate for this site has not been issued by a trusted ...
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How often are the energy readings updated in the dSM?
The energy readings are updated once per second in the dSM. The digitalSTROM meter delivers measured values for a single room or circuit in real time, so that the consumption values of an entire ho...
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How accurate is the power measurement of the dSM?
The specified measurement accuracy is: +/- 5 % (I ≥ 0.02 x I nominal) real power.
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What does the dSM measure: Active power or apparent power?
The dSM measures active power.
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Can digitalSTROM remind me to take my medicine?
Yes, the digitalSTROM system is able to perform any actions, such as flashing lights or a speech announcement via Sonos speakers, via a timer pre-installed on the server using "user-defined actions...
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To whom is an alarm forwarded that is triggered by the digitalSTROM system?
There are no limits to your imagination. digitalSTROM can send push notifications to persons of your choice. With the integration of a telephone dialing device, it is also possible to implement con...
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How to trigger an Alarm?
An alarm can be triggered via activity monitoring or via a panic push-button.
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Is it possible to trigger an alarm message, if something happens to an older person?
Each digitalSTROM server is able to monitor activities: If a previously definced action in a smart home does not occur, any actions can be carried out, e.g. sending push notifications.